We encourage visitors to perform a COVID-19 rapid antigen test at home before visiting to avoid unknowingly exposing your loved one to COVID-19. Rapid antigen tests are available at many local pharmacies or grocery stores, for free. Click here to find a location. 

Infection Prevention and Control Tips for Visiting all Health Care Settings - please review.

Visiting Policy

As we balance the need for safety, with the important role care partners play, we continue to have some limitations on care partner and visitor access at this time. Please be sure the patient you wish to visit is expecting you. We do not require proof of vaccination for care partners or visitors.

Patients are limited to one (1) care partner/visitor at a time, except in the following situations where more may be permitted:

• Patient is at end of life, as determined by the care team
• Critically ill patients in the ICU
• Paediatric patients
• Child birth (for information about visiting on the Maternal Child Unit, please click here)
• Breast/chest feeding parents are respected and supported to have their infant at the bedside as needed during periods of separation

Please talk to the care team to determine if an exception applies.

Please note:

• Emergency Department (ED) patients are limited to one consistent care partner for the duration of their stay in the ED

Visiting hours are restricted to 8 a.m. to 8 p.m. except in the following circumstances:

• Patients at end of life, as determined by the care team
• Critically ill patients in the ICU
• Paediatric patients
• Child birth
• Patients going to the Operating Room
• Highly vulnerable patients (significant developmental disability, cognitive impairment, language barrier, frail/elderly)
• Emergency Department patients
• Breast/chest feeding parents are respected and supported to have their infant at the bedside as needed during periods of separation

A helpful handout can be found here.

All care partners and visitors must:

• Wear a medical mask in patient care areas, including waiting rooms and when visiting patients (masks available at entrances)
• Make every reasonable effort to maintain physical distancing space
• Complete hand hygiene frequently 
• Remain with the patient you are in the hospital to support and refrain from moving about within the hospital
• Refrain from eating or drinking in the patient’s room.  

Please note: visiting may be restricted if a patient is COVID positive, is considered high risk of having COVID, or if an outbreak occurs. Visitors coming to an outbreak unit are asked to perform a rapid antigen test before visiting. Rapid antigen tests are available at many local pharmacies or grocery stores, for free. Click here to find a location. 

Quinte Health will continue to monitor risk indicators and community prevalence and respond appropriately with heightened control measures, or reduced control measures, depending on what we’re seeing in our community. 

We appreciate your support as we continue to respond to the COVID-19 pandemic.

CLICK HERE FOR MORE INFORMATION ON COVID-19 
 

 

Virtual Visits can be arranged between patients and loved ones. Click here for more information.

 

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Visitors from out of town are eligible to use a Family and Patient Rate for a local Belleville hotel. Click here for details.

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Hospital entrances available for use:

Belleville General Hospital

• Main entrance - Charlotte Sills Wing (6 a.m. to 9 p.m., 7 days/week)
• Emergency Department entrance (24/7)
• WCA entrance (6 a.m. to 6 p.m., Mon-Fri) - locked on weekends
• Cancer Clinic Entrance (7 a.m. to 5 p.m., Mon-Fri) - only available for Cancer Clinic patients/caregivers

Trenton Memorial Hospital

• Emergency Department entrance (24/7)
• Main entrance (7 a.m. to 9 p.m., 7 days/week)

Prince Edward County Memorial Hospital

• Emergency Department entrance (24/7)
• Main entrance (7 a.m. to 5 p.m., 7 days/week)

North Hastings Hospital

• Main entrance (7 a.m. to 9 p.m., 7 days/week. Ambulance entrance after hours)