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Treated with respect and compassion in TMH Emergency Dept.
Treated with respect and compassion in TMH Emergency Dept.
“I called an ambulance around 9pm last night as I wasn't feeling good, and I was taken to Trenton Memorial Hospital. From the ambulance attendants, to the triage nurse, to the nurses, doctor and the X-ray technician, everyone was so compassionate, caring and attentive. During this very scary time for me, while you are all dealing with so many things under such extraordinary times and being short staffed, I felt safe, I felt cared for, and my condition was dealt with seriously (sometimes people with mental health issues are dismissed). My fears were alleviated fairly quickly. I want
A great experience at BGH
“I was in the Belleville General Hospital Emergency Department recently with abdominal and back pain. I just wanted to say that your staff was absolutely amazing in taking care of me. The nurses were fantastic. The X-ray administration clerk gave me a laugh and the X-ray tech was awesome and made me feel as comfortable as possible. I was in and out relatively quickly and although the problem was never actually pin pointed, my experience there was great, considering. I hope there is a way for those people to hear that they are awesome and doing a great job! Thank you again and a big thank
Quinte Health setting sights on national Stroke Distinction
Quinte Health is taking an extra step towards stroke excellence. We have applied to Accreditation Canada’s Stroke Distinction Program! The Stroke Distinction Program is a rigorous assessment program that recognizes organizations that strive for both clinical excellence and commitment to evidence-informed practices of stroke care. The program integrates best practice recommendations developed by the Heart and Stroke Foundation. “Striving to achieve Stroke Distinction status is an ambitious but natural progression for Quinte Health,” said Isobel Manzer, District Stroke Coordinator.
Making strides with recruitment in a fiercely competitive environment
The pandemic has amplified some of the long-standing issues within Ontario’s health care workforce, leading to heavy workloads and province-wide staffing shortages.  This, coupled with unprecedented demand on the health care system due to high patient acuity and volume, has been extremely tough on Quinte Health’s dedicated staff and physicians.  We are currently in the most competitive recruitment environment we have ever faced, but our Human Resources team has been aggressive in their recruitment strategies. Taking into account staff who have retired or resigned, there are an
Volunteers providing kind and friendly service
“It's been a while since I visited BGH. I had an appointment with Dr. MacEwan in the Fracture Clinic and no idea where that was located. I was greeted by a volunteer at the entrance who sent me off in the right direction and, along the way, spoke with several volunteers who kindly made sure I found the registration area and then the Fracture Clinic waiting room. On the way out, I am pleased to say I experienced the same kind, efficient, friendly service from the volunteers!!! Thank you.” – a grateful patient A few of the wonderful BGH Auxiliary volunteers who help with
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