Being a physician is tough work. Not only do you need to know extensive levels of medical information, but you also need to be compassionate and hard-working, and bring your A-game every day. Quinte Health has terrific physicians—but as we approached the end of 2022, things were looking bleak. We had physician shortages in both Internal Medicine and Family Medicine, with additional shortages on the horizon. Physicians had extremely high patient loads—averaging about 37 patients per physician (research indicates that any more than 25 can lead to less-than-ideal quality of care).