“We live in Wellington and on August 7th I had a visit to Picton Memorial Emergency for a foot injury. As mentioned to the staff there upon leaving, I had never had a better experience at any Hospital Emergency facility in my more than 60 years at home or abroad. Dr. Stephanie Dennis, Nurse Anita, Nurse Denise and the entire staff were empathetic, patient, informative, focused, confident and professional in their approach to me and my issue from entry to exit. Emergency care can raise the anxiety level for many folk, myself included, but I soon determined that I was in very good hands.
My job, in large part, is dealing with the public on a daily basis and I understand what "Customer Service" is all about and what it means to my customers. Knowing this, I feel it's important to let people know about such experiences as I know what it means to me when hearing it. Fortunate to have such professionals to depend on in my community.” – a grateful patient