“I was at TMH Emergency Department recently with my daughter and I just wanted to thank the nurse that gave us care! Charmaine Williams was so wonderfully kind from triage to departure. The thing I loved most was she talked to Emma (who is 7) about her condition instead of talking around her to me. I felt as though she treated Emma as one of her own children and I knew we were in good hands! Charmaine, you turned a very stressful moment into a lesser one. 😊 Thank you so so much!"