“I just wanted to take the opportunity to say how impressed I was with everyone I encountered during my two recent visits to TMH. I was in the Cysto Clinic on Feb 21 and the Minor Surgery Dept. on Mar 9. Everyone I spoke to on both visits was extremely polite and helpful. The nurses who assisted with both of my procedures were friendly and did everything they could to make me as comfortable as possible.
On my second visit (Mar 9) they were running slightly behind and the nurse took the time to apologize (even though I would say no apology was necessary). The Drs. for both procedures were extremely friendly and took the time to explain what they were doing and answer all of my questions. I thought I would share some positive feedback! Keep up the great work!” – a grateful patient
If you have a story that you would like to share about our Quinte Health hospitals and teams, email firstname.lastname@example.org.