Consider if a Virtual Urgent Care visit is appropriate for your symptoms.
If you answer YES to any of the following, or are 2 years of age or younger, you should be seen in-person at an Emergency Department. Please DO NOT request a virtual visit.
- You have severe chest pain, shortness of breath (causing difficulty talking), extreme bleeding or have experienced trauma
- You have sudden weakness/numbness of face, arm or leg; difficulty speaking or slurred speech; vision loss; sudden severe headache with no known cause
- You have a fever AND any ONE of the following:
- Have an immune system problem
- Have a complex health problem that will require a physical exam
- Have difficulties staying awake
- Have a rash that looks like tiny or expanding bruises
- You have vomiting and/or diarrhea AND any ONE of the following:
- Have repeatedly vomited (more than 3 times) and are unable to keep liquids down.
- The vomit or diarrhea contains blood.
- Have not passed urine in more than 8 hours
- You have a headache AND any ONE of the following:
- New onset of a severe headache
- Headache associated with repeated vomiting
- Worsening headache following recent head injury
- You have an injury AND any ONE of the following:
- A head injury where there was a loss of consciousness (passing out), confusion or repeated vomiting
- A cut that may need stitches or stitch removal.
- A burn with blisters that are larger than a Loonie
- Concern you have a broken bone
- An eye injury
- An injury causing chest or stomach pain
If you do not have any of the symptoms listed above, you may be able to be seen through Virtual Urgent Care.