Quinte Health Standards support and create an environment that offers patients and their families a clear understanding about the care they can expect and the integrity of the services available to them. The standards provide a framework for family-centred care where health care professionals, patients and families work together towards common goals.
At Quinte Health the services we provide to the people in our communities are guided by the following standards of care.
We anticipate the needs of our communities and offer responsive services that are accessible in a variety of ways.
We listen to people, respecting their values and beliefs and offer care that is individualized to their unique circumstances.
We follow our patients' lead when it comes to planning care, recognizing that timely information supports patients when making important decisions.
We encourage our health care providers to consult and collaborate, exchanging information in order to enhance the delivery of care.
We believe that the foundation for quality patient care is a consistent plan based on current research, standards, and best practices.
Safety and Transparency
We provide safe and effective healthcare services, encouraging dialogue about our hospital performance and delivery of services.