Services & Clinics

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What is Bundled Care?

Bundled care is a funding model implemented by the Ministry of Health and Long-Term Care. The goal of bundled care is to provide seamless care for patients requiring total joint replacement. As a “bundled holder”, Quinte Health is responsible for organizing care for a patient from the time surgery is decided until their physiotherapy is completed.

What types of surgery are included?

Quinte Health is funded as a “bundle holder” for total hip replacements, total knee replacements, and total shoulder replacements.

Patient eligibility

A patient is eligible for the bundled care funding if they meet the criteria as outlined in the Quality Based Procedure documents. For patients who are not eligible, bundled partners will be instructed to invoice OHIP for their services.

Patient acceptance

When a hospital or clinic accepts a referral from Quinte Health and becomes a “bundled partner”, they agree to provide physiotherapy according to the Rehabilitative Care Alliance Best Practice Guidelines. Additionally, according to the Ministry Directive, they will report the required information to NACRS clinic lite.

Invoicing process

Bundled partners can invoice Quinte Health by completing the following form:

Invoice & Discharge Summary

Invoicing questions can be directed to

Patient-Reported Outcome Measures (PROMs)

All patients are requested to complete their 3-month and 1-year PROMs. PROMs help Quinte Health to improve our care. We ask that all bundled partners remind our patients upon discharge, or where possible, to complete their PROMs.




For any additional inquiries, please email