*New September 24, 2020
The Ontario government has released a notice that, effective immediately, Ontarians should only seek testing at assessment centres if you are:
- Showing COVID-19 symptoms;
- Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app;
- A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit; and
- Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.
We ask that you please refrain from getting tested unless you meet the criteria listed above. Please Do Not go to the emergency department for the purpose of COVID-19 testing. Pre-register for one of the assessment centres.
Please pre-register for one of the COVID-19 Assessment Centres (Belleville, Trenton, Picton, Bancroft) whenever possible (note: pre-registration is mandatory for Picton). Once you pre-register through the COVID-19 hotline, or use the new online form option (for Belleville and Trenton only), you will be provided with instructions and directions (via email if you use the online form) for attending a local assessment centre.
The hotline is available 9am - 5pm, 7 days per week. The online registration form for Belleville and Trenton may be filled out any time of day but you will not receive email confirmation/directions before 9am or after 5pm.
Assessment centres in Belleville and Trenton are operating between 9am and 5pm, 7 days a week. The Bancroft assessment centre is operating between 10am and 6pm, Monday to Friday. The Picton assessment centre is operating between 9am and 5pm, Monday to Friday by appointment only.
Bancroft – (613) 332-2825 ext. 6222
Belleville and Trenton – (613) 961-5544 (you can still call if you prefer not to use the online form)
Picton (by appointment only) (613)-813-6864. For weekend testing, you can call the Belleville/Trenton Hotline.
Please be aware that, due to volumes, wait times at the assessment centres can be an hour or more, and test results can take anywhere from 2-5 days.
We appreciate your patience.