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BGH Emerg - Striving to Improve

Striving to improve processes in the Emergency Department at QHC Belleville General Hospital 

Anyone going into the BGH Emergency Department will notice extra activity and some changes.  

The team of staff, physicians and volunteers are trialing some ideas to improve our processes so that we can better serve our patients. For example, we are moving the triage nurse out into a more central location in the waiting room area, and dividing the department into colour coded zones to better coordinate care.   

We ask for your patience during this time.  The trials will not increase your wait time to see a physician.  

The ideas will be trialed in the coming weeks and adapted along the way.  Some will work and others may not.  We welcome your feedback (click here for the feedback section of our website)