QHC Emergency Departments
Quinte Health Care hospitals provide 24-hour access to care for people experiencing trauma or sudden illness. We have Emergency Departments at our hospitals located in Belleville, Picton, Bancroft and Trenton.
When should I visit the Emergency Department? Click here for an infographic.
Go to your nearest Emergency Department if you are experiencing any of the following:
Difficulty breathing or shortness of breath when doing very little or resting
Continuous vomiting or severe diarrhea with signs of dehydration such as dry tongue, dry mouth, decreased peeing (no urine for the past 6-8 hours), or very yellow/orange, dark urine
Stiff neck and sensitivity to light
Seizures or convulsions
Confusion or disorientation
Chest pain or tightness in the chest
A broken bone or a wound that may need stitches
Sudden, severe headaches, vision problems, sudden weakness, numbness and/or tingling sensations, trouble speaking, dizziness
Your infant, under three months of age, has a fever over 38.5C or 101F
Your child has a fever and it is difficult to wake her/him
Helpful hint: To save time, please be prepared with your health card, a list of medications and allergies, and emergency contact information.
There is limited short-term parking for dropping off and picking up patients in front of the Emergency Department. Longer-term parking is available in the marked visitor lots. Click here for directions and parking information.
How long will I have to wait?
That's hard to say for certain. Patients are cared for based on how sick or injured they are, not when they arrived. The wait time varies depending on how serious the conditions are of other patients coming into the emergency room.
Why am I waiting?
How do you decide the order patients are seen?
When you arrive in the emergency room, you will visit the Triage Nurse. He or she will rate the severity of your condition from Level 1 (conditions that are life threatening) to Level 5 (conditions that are non-urgent). If your condition is non-urgent that's good news of course, but it does mean you will be waiting longer than someone that comes in with a more life threatening condition. Many conditions considered non-urgent can certainly make you feel terrible in terms of the symptoms, but are not life threatening. We know it can be uncomfortable to wait when you are not feeling well and we thank you for your patience. As with most Ontario hospitals, we continue to try to improve our wait times for our patients.
If your condition becomes worse as you wait, please notify the triage nurse.
Prescriptions for Narcotics or Sleeping Medications: The emergency departments will not renew prescriptions for narcotics or sleeping medications. Under certain circumstances a one-time prescription may be provided, and only if the physician is able to determine through assessment that the prescription is medically indicated.
Fees: A fee is charged for medical equipment not covered by OHIP (e.g., crutches, cervical collars). The physician will charge $15.00 for return to work and sick notes.